At CoolFix Solutions, customer satisfaction is our top priority. If you are unsatisfied with our service, we offer a refund policy under the following conditions: If the problem persists after a repair and our technicians are unable to fix the issue, we will refund the cost of the repair service. Refunds are issued only if the customer notifies us within 7 days of the repair. All refunds will be processed within 7-10 business days to the original payment method. For more information about our services or to schedule an appointment, please contact us! We’re here to help keep your refrigerator in top shape.